Extended Service Contracts - Auto, Car, Truck

Interstate XtraDirect Custom Plan

For the most accurate and up to date description of coverage,
please view the actual contract here: Interstate XtraDirect Custom Plan Contract

The components listed below, within the Coverage level indicated on the Administrator copy of the Application Page and Your Identification Card, are covered

ENGINE:

a) The following lubricated internal parts: pistons, pins & rings, connecting rods & bearings; crankshaft & main bearings; camshaft, followers & cam bearings; push rods, valves, springs, replaceable guides, seats & lifters; rocker arms, shafts & bushings; timing gear, chain, tensioners & retainers; eccentric shaft; and oil pump.

b) Timing belt; serpentine belt; water pump: Impeller shaft, bearings, bushings & housing; intake & exhaust manifolds; engine mounts & cushions; engine torque strut; harmonic balancer; flywheel (flexplate) & flywheel ring gear; mechanical fuel pump; dipstick & tube; and all pulleys.

c) All lubricated internal parts of the Vehicle manufacturer-installed turbocharger or supercharger. The housing is covered ONLY if damaged by the Failure of a lubricated internal part.

d) Engine head(s); engine block; cylinder barrels; timing cover; valve cover(s); oil pan; dipstick & tube, ONLY if damaged by the Failure of a lubricated internal part.

(If Diesel Engine, Turbo, or Supercharger has not been stated on the Administrator copy of the Application Page, along with the corresponding surcharge being received by Administrator, NO Coverage will apply for these components/parts under this Contract.)

TRANSMISSION:

a) All lubricated internal parts contained within the case(s).

b) Computer modules & solenoids; filler tube & dipstick; vacuum modulator; and internal linkage.

c) Transmission case, transfer case & torque converter case, ONLY if damaged by the Failure of a lubricated internal part.

TRANSFER CASE: Transfer case and all internally lubricated parts. (If 4WD/AWD has not been stated on the Administrator copy of the Application Page, along with the corresponding surcharge being received by Administrator, NO transfer case Coverage will apply under this Contract.)

DRIVE AXLE(S):

a) All lubricated internal parts contained within the housing(s).

b) Axle shafts; constant velocity joints; universal joints; drive shafts; locking hubs; locking rings; and supports, retainer & bearings.

c) Differential

SEALS AND GASKETS: Seals and gaskets related to the covered parts listed above are covered, but only when required as a part of the authorized repair or replacement of those covered parts. Leaking and/or failed seals and gaskets by themselves are not covered parts.


ADDITIONAL BENEFITS:

CAR RENTAL: We will, in the event of a Failure covered by this Contract, pay or reimburse You for receipted expenses to rent replacement transportation (from a Dealer or licensed rental agency) while Your Vehicle is undergoing repair. Such payment shall be limited to thirty dollars ($35) for each eight (8) labor hours, or portion thereof, of applicable labor time necessary to complete the repair, up to a maximum of one hundred seventy five dollars ($175) per occurrence. This Coverage does not apply to time waiting for parts or other delays beyond the control of the repair facility. In the event of a major component (engine, transmission or drive axle) replacement, a maximum of five (5) days of parts delay Coverage will be afforded provided additional authorization is obtained from Administrator (except where prohibited by law).

TRAVEL EXPENSES: We will in the event a Failure covered by this Contract occurs more than one hundred (100) miles from Your home, reimburse You up to seventy-five dollars ($75) per day for up to five (5) consecutive days for receipted motel/restaurant expenses (except where prohibited by law). The date of Failure will be considered the first day of the five (5) day maximum period.

EMERGENCY ROADSIDE ASSISTANCE

Towing / Road Service / Lockout: In the event Your Vehicle is disabled, We will dispatch a service vehicle to Your location to assist You. In the event Your Vehicle is unable to continue under its own power Your Vehicle may be towed to a location of Your choosing. We will pay the first seventy five dollars ($75) of any roadside assistance requested. Additional costs exceeding the first seventy five dollars ($75) are Your responsibility and payment will be expected at the time service is rendered. When calling for towing or road service You must call the following toll-free number: 1-800-492-6762. You will be required to give the representative assisting You the following information: Producer Code – 28244, Your Vehicle Service Contract Number (located on the front right hand corner of the Declaration Page) and Your Plan Letter which is S.

Coverage: You are entitled to one (1) service per 72-hours. We will pay the first seventy five dollars ($75) for any of the following requested services: towing; battery jumpstart; flat tire change; essential fluid delivery (You are responsible for the actual cost of the delivered fluids i.e. gas, oil, water, etc.); locksmith (cost of replacement keys is not included).

Reimbursement: In the event Your Vehicle is disabled and You contracted for any of the above covered services on Your own, You will be able to submit Your original receipted road service expenses for reimbursement consideration. Reimbursement will only be considered when properly licensed and insured providers provide a covered service; private citizen services are not reimbursable. Your reimbursement for towing is seventy five dollars ($75). Reimbursement for any other roadside service including locksmith services is seventy five dollars ($75). You must send Your original receipted roadside bills along with a completed claim form to the Administrator. Claim forms may be obtained from the Administrator.


For the most accurate and up to date description of coverage, please view the actual contract here: Interstate XtraDirect Custom Plan Contract

 

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